What do you consider as an area? How long will it take to clean my carpets? Do you move furniture? How long will it take for my carpet to dry? I have heard that cleaning my carpet makes it soil faster. Is this true? I have had my carpet cleaned, but the spots have reappeared. What should I do? Do you guarantee removal of all spots or stains in the carpet? After my carpet was cleaned, it has bubbles or ripples in the carpet. What caused this? Will carpet cleaning get rid of fleas in my carpet? Why do your prices vary from other carpet cleaners? How do you guarantee customer satisfaction? CARPET PROTECTION Why should I have a protector applied to my cleaned carpets? Does carpet come with a protector? How does your deodorizer work to remove odors? UPHOLSTERY CLEANING How often do manufacturers recommend professional cleaning? How does Stanley Steemer clean upholstered furniture? The tag on my furniture recommends a dry cleaning method. Can Stanley Steemer clean it? What does professional cleaning do to the protective coating I purchased with my upholstered furniture? How long will it take my furniture to dry? LEATHER CLEANING Why should I have my leather professionally cleaned? What is the difference between my household leather cleaner and the Stanley Steemer system? Do manufacturers recommend professional leather cleaning? If so, how often? What types of leather does Stanley Steemer clean? Can Stanley Steemer clean the leather upholstery in my vehicle? How does Stanley Steemer clean my leather? What can I expect from professional leather cleaning?
TILE & GROUT CLEANING Why should I have my tile & grout cleaned? How do you clean my tile & grout? How often should I have my floor cleaned? How long will it take to have my tile floor cleaned? Why should I have my grout lines sealed? How long do I have to stay off the floor after sealant has been applied? Do I have to use a special floor cleaner if I have the sealant applied? What is clear seal? What is color seal? NATURAL STONE CLEANING What types of Natural Stone does Stanley Steemer service? What Natural Stone Surfaces does Stanley Steemer service? How can I tell if I have natural stone or ceramic/porcelain tile? How often should I have my stone floor cleaned? How long will it take to have my stone floor cleaned? Why should I have my stone and grout lines sealed? How long do I have to stay off the floor after sealant has been applied? Do I have to use a special floor cleaner if I have the sealant applied? AIR DUCT CLEANING Do all Stanley Steemer locations offer air duct cleaning? What certifications does Stanley Steemer have for air duct cleaning? Why should I have my air ducts cleaned? Why should I have my entire system cleaned at the same time? Do I need to have my air ducts cleaned if my house is new? HARDWOOD CLEANING How do you clean hardwood floors? Do you offer any kind of sealant to protect the floor after cleaning? EMERGENCY WATER EXTRACTION SERVICES How do I get in touch with Stanley Steemer if I have a water emergency? What can I expect from the restoration experts?
Truck mount carpet cleaning may be unsuited to premises distant from a driveway or road, and hoses may need to pass through windows to reach upper floors of a building. Hoses needed for truck mount and professional portable carpet cleaning may present an inconvenience or tripping hazard to users of hallways, and pets or children can escape through doors that must be left ajar for hoses. Heated or air conditioned air will also escape from buildings when doors are left open for hoses, potentially creating a significant waste of energy. Truck mounted carpet cleaning equipment minimizes noise in the room being cleaned, but truck mounted carpet cleaning equipment may cause noise and air pollution offensive to neighbors, and may violate anti-idling bylaws in some jurisdictions. However, truck-mounted cleaning is much faster than portable equipment, and extra heat and power can give faster drying times. A Rug Doctor rental carpet cleaning machine. A common process of hot water extraction  begins with preconditioning. Alkaline agents such as ammonia solution for synthetic carpets, or acidic solution (such as vinegar solution) for woolen carpets, are sprayed into the carpet, then agitated with a grooming brush or an automatic scrubbing machine. Next, a pressurized manual or automatic cleaning tool (such as a wand) passes over the surface to rinse out all pre-conditioner, residue, and particulates. If an alkaline detergent is used on a woolen fibre, use of an acetic acid solution will restore neutral fiber pH. The acid rinse thus neutralizes the alkaline residues, and can contribute to softening cleaned fabrics. The hot water extraction method is the preferred method of many carpet manufacturers. Extraction is, by far, the most important step in the hot water extraction process. Since the hot-water extraction method uses much more water than other methods like bonnet or shampoo cleaning, proper extraction and air flow are critical to avoid drying issues. Drying time may also be decreased by extra use of fans, air conditioning, and/or outdoor ventilation. Older surfaces, such as double jute-backed carpets and loose rugs with natural foundation yarns, could shrink after a wet treatment, leading to suppositions that wet-cleaning could also remove wrinkles. However, this notion is antiquated and this method could also occasionally tear seams or uproot strips. Newer carpets, such as with synthetic backing and foundation yarns, do not shrink, and they smooth easily; in such carpets, wrinkles indicate an underlying problem, such as adhesive, that may need a certified carpet inspector to determine. Wet-cleaning systems naturally require drying time, which may lead to concerns about very slow drying, the risk of discoloration returning during drying, and odors, bacteria, fungi, molds, and mildews. Carpet cleaning specialists try to find a balance between rapid drying (attributable to lower flow rate through the cleaning jets of a spray system) and the need to remove the most soil (attributable to higher flow rate). Pretreatments similar to those in dry-cleaning and "very low moisture" systems are employed, but require a longer dwell time of 15 to 20 minutes, because of lower amounts of carpet agitation. Ideal pretreatments should rinse easily and leave dry, powdery, or crystalline residue that can be flushed without contributing to re-soiling. Dry-cleaning For more details on this topic, see Dry carpet cleaning. Many dry carpet-cleaning systems rely on specialized machines. These systems are mostly "very low moisture" (VLM) systems, relying on dry compounds complemented by application cleaning solutions, and are growing significantly in market share due in part to their very rapid drying time, a significant factor for 24-hour commercial installations. Dry-cleaning and "very low moisture" systems are also often faster and less labor-intensive than wet-extraction systems.